HubSpot Breeze Essentials — Level 1
Learn HubSpot's AI assistant and agents, ground them in approved knowledge, set human handover, test before going live, be honest with customers, and protect data.
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What you will learn
- Describe HubSpot's AI assistant and agents and what they can do
- Ground a customer agent in approved, current knowledge
- Set handover to a person and test before going live
- Keep AI replies honest, accurate and clearly identified as AI
- Explain HubSpot's AI training setting and who controls it