Intercom Fin Essentials — Level 1
Learn what Fin does, ground it in approved knowledge and procedures, test it, hand over to people, stay honest with customers, and manage data and training settings.
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What you will learn
- Describe what Fin does and where it works
- Ground Fin in approved, current knowledge and procedures
- Test Fin and set up handover to people
- Keep Fin honest, accurate and clearly identified as AI
- Explain Intercom's data hosting and training settings