Australian Consumer Law for Education Providers
Misleading conduct, unconscionable conduct, unfair contract terms, consumer guarantees and unsolicited selling, explained with education examples.
Upcoming course. LMS delivery and enrolment are not open. Release dates will be confirmed.
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Planned learning outcomes
- Explain where the ACL sits in the Competition and Consumer Act and how it applies to providers
- Identify misleading or deceptive conduct and false representations in education marketing
- Apply the unconscionable conduct provisions and the section 22 factors to enrolment practices
- Test enrolment and agent terms against the unfair contract terms regime
- Apply the consumer guarantees for services and the unsolicited selling rules
- Describe regulators' powers, the remedies and the penalties