CAQA course development

Upcoming courses.

Explore 105 planned courses across the CAQA AI Academy, Australian Education Law and Regulatory Leadership series. These courses are being prepared for LMS delivery; enrolment and release dates are not yet open.

Browse 222 current courses → Download current and upcoming catalogue

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AI Academy Levels 1–5 follow its internal professional development pathway. Education Law courses are introductory provider essentials; Regulatory Leadership courses focus on leadership practice.

105 upcoming courses

Upcoming · CAQA AI AcademyLevel 1

Introduction to AI Governance

Give staff and managers a practical foundation in AI governance: the language, the core principles, the main Australian and international frameworks, and how to recognise risk in everyday workplace AI.

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Upcoming · CAQA AI AcademyLevel 3

Understanding the EU AI Act

Give practitioners a clear, accurate working understanding of the EU AI Act: its structure, actors and reach, its risk categories and obligations, its timeline after the 2026 Digital Omnibus, and how to plan compliance.

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Upcoming · CAQA AI AcademyLevel 3

UNESCO AI Ethics and Human Rights

Equip practitioners to apply UNESCO's ethical values and principles and international human rights standards to real AI systems, and to complete a structured ethical impact assessment that protects dignity, autonomy, fairness and the interests of vulnerable people.

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Upcoming · CAQA AI AcademyLevel 5

AI Governance for Boards and Executives

Equip boards and executives to oversee AI with confidence: setting accountability and risk appetite, making disciplined investment decisions, demanding useful assurance and escalation, and building the committees, delegations and culture that make AI governance work.

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Upcoming · CAQA AI AcademyLevel 3

Introduction to AI Risk Management

Introduce the core concepts and practices of AI risk management so participants can identify AI risks, rate them against organisational criteria and appetite, assign ownership and controls, and create an initial AI risk register.

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Upcoming · CAQA AI AcademyLevel 3

NIST AI Risk Management Framework

Enable participants to understand the structure of the NIST AI Risk Management Framework and apply its four functions, trustworthy AI characteristics and Playbook to assess and improve the management of AI risk in a real organisational setting.

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Upcoming · CAQA AI AcademyLevel 3

ISO/IEC 42001 AI Management Systems Awareness

Build a clear, practical understanding of what an ISO/IEC 42001 AI management system is, how its parts fit together and what it expects of leaders and staff, so that participants can recognise gaps and contribute confidently to implementation, audit or certification.

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Upcoming · CAQA AI AcademyLevel 4

ISO/IEC 42001 Implementation

Equip practitioners to plan and run a practical ISO/IEC 42001 implementation: scope the system, analyse stakeholders, assess gaps, build the policy, objectives, inventory and risk processes, put operational and supplier controls in place, control documentation, and set up internal audit and management review.

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Upcoming · CAQA AI AcademyLevel 4

ISO/IEC 42001 Internal Auditor

Develop the knowledge and skills to plan, conduct, report and follow up internal audits of an ISO/IEC 42001 AI management system, applying ISO 19011 audit principles, sound sampling and evidence practice, and clear, fair findings.

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Upcoming · CAQA AI AcademyLevel 4

ISO/IEC 42001 Lead Auditor Preparation

Prepare experienced auditors to lead certification-style audits of AI management systems: planning stage one and stage two, leading an audit team, assessing complex AI evidence, grading nonconformities and running closing meetings and reports that stand up to review.

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Upcoming · CAQA AI AcademyLevel 3

AI Risk and Impact Assessments

Enable practitioners to scope and document AI systems, identify affected stakeholders, assess privacy, safety, fairness, operational and human rights impacts, score inherent and residual risk, and report, approve and monitor AI impact assessments.

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Upcoming · CAQA AI AcademyLevel 4

Auditing AI Systems and Algorithms

Equip auditors to plan and perform audits of AI systems themselves: understanding architecture and data provenance, using model documentation, setting objectives and evidence requirements, testing accuracy, robustness, explainability, bias and drift, and reporting findings, limitations and assurance conclusions accurately.

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Upcoming · CAQA AI AcademyLevel 4

AI Bias, Fairness and Discrimination Auditing

Equip practitioners to identify where bias enters AI systems, test fairness with appropriate measures while understanding their limits, apply Australian discrimination and employment law considerations, and recommend practical remediation, monitoring and governance controls.

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Upcoming · CAQA AI AcademyLevel 4

AI Cybersecurity and Data Privacy

Equip practitioners to map AI attack surfaces and data flows, recognise AI-specific threats, apply privacy impact assessment and secure deployment practices, and build threat models, monitoring, incident response and vendor assurance for AI systems.

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Upcoming · CAQA AI AcademyLevel 3

AI Incident Management and Investigations

Equip practitioners to classify AI incidents, detect harmful outputs, data leakage and failures, coordinate response, preserve evidence, assess regulatory and contractual notification, find root causes and drive corrective action and post-incident review.

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Upcoming · CAQA AI AcademyLevel 3

AI Vendor and Third-Party Risk Management

Enable practitioners to manage AI suppliers across the whole procurement lifecycle: tier vendors by risk, run proportionate due diligence on models, data, security and privacy, negotiate AI-specific contract terms, manage service levels and subcontractors, monitor vendors over time and plan for exit and continuity.

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Upcoming · CAQA AI AcademyLevel 2

AI for Assessment Validation and Moderation

Enable assessment professionals to use AI responsibly to speed up mapping, coverage analysis, sampling and moderation preparation, while keeping validation judgements, findings and corrective actions with qualified people and meeting the 2025 Standards.

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Upcoming · CAQA AI AcademyLevel 2

AI in Training and Assessment Strategies

Enable RTO staff to use AI to interpret training products, analyse cohorts and draft delivery plans, volume and support arrangements for training and assessment strategies, and to review every AI-generated section rigorously for accuracy, contextualisation and compliance before approval.

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Upcoming · CAQA AI AcademyLevel 2

AI-Assisted LLND Assessment and Learner Support

Enable VET practitioners to use AI responsibly to analyse the language, literacy, numeracy and digital demands of training products, interpret pre-training review information, plan learner support and produce accessible, differentiated materials, while keeping qualified people responsible for every decision about a learner.

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Upcoming · CAQA AI AcademyLevel 2

AI for RPL Evidence Analysis

Enable RPL assessors and coordinators to use AI to index, organise and compare candidate evidence against training product requirements, identify gaps and authenticity or currency risks, and plan supplementary assessment, while the assessor makes and documents every competency decision.

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Upcoming · CAQA AI AcademyLevel 3

AI for RTO Compliance Monitoring

Enable RTO compliance and quality staff to build a living compliance obligations register with control owners, and to use AI and automation responsibly for document checks, reminders, change monitoring, exception management and dashboards, so governing persons see accurate, timely assurance.

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Upcoming · CAQA AI AcademyLevel 4

AI in Learning Management Systems

Enable learning technology staff to evaluate, specify, test and govern AI features in a learning management system so that they improve learning, remain accessible and interoperable, protect learner data and keep qualified people in control.

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Upcoming · CAQA AI AcademyLevel 5

AI for Education Leaders

Equip education leaders to set an AI strategy, govern and procure AI responsibly, build workforce capability, protect learning outcomes, wellbeing and equity, and fund and monitor implementation through a credible executive proposal.

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Upcoming · CAQA AI AcademyLevel 1

Generative AI Fundamentals

Give learners a clear, accurate understanding of how generative AI works, what it can do across text, image, audio and multimodal tasks, how to prompt and check it, and how to use it responsibly and confidentially at work.

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Upcoming · CAQA AI AcademyLevel 2

ChatGPT for Business Professionals

Enable business professionals to use ChatGPT's capabilities and workspace features effectively and safely for research, drafting, document analysis, meeting preparation, spreadsheet analysis, reporting and communication, and to turn good practice into reusable, verified workflows.

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Upcoming · CAQA AI AcademyLevel 2

AI for Business Productivity

Enable staff and team leaders to analyse administrative workflows, apply AI to emails, documents, presentations, reports, meetings, tasks and information retrieval, and prove the benefit with quality controls, approvals and honest return-on-investment measures.

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Upcoming · CAQA AI AcademyLevel 2

AI for Marketing and Content Creation

Enable marketers and content creators to use AI for audience research, positioning, copywriting, social media, creative assets, SEO, analytics and content planning, while meeting copyright, consumer law, privacy and authenticity obligations through clear approval workflows.

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Upcoming · CAQA AI AcademyLevel 2

AI for Human Resources and Recruitment

Enable HR and recruitment professionals to use AI across job design, screening, interviews and workforce planning while managing discrimination, privacy, vendor and oversight risks, and maintaining policies, appeals and audit records that keep people accountable for decisions about people.

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Upcoming · CAQA AI AcademyLevel 2

AI for Customer Service and CRM

Enable service teams to apply AI to customer support, keep CRM data fit for automation, design chatbots that know their limits and hand over to people well, and run quality assurance, privacy and measurement so service genuinely improves.

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Upcoming · CAQA AI AcademyLevel 2

AI for Financial Reporting and Analysis

Enable finance staff to use AI to prepare and validate data, analyse variances, support forecasts and scenarios, and identify anomalies, while protecting confidentiality, keeping financial controls intact and verifying every figure before it reaches a decision maker.

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Upcoming · CAQA AI AcademyLevel 2

AI for Project Management

Enable project managers to use AI across the project life cycle, from charter and scope to schedules, risks, status reports, change control and governance, while keeping estimates honest, judgement with people and every AI-assisted artefact verified.

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Upcoming · CAQA AI AcademyLevel 2

AI for Procurement and Tender Writing

Enable bid teams and procurement staff to use AI to analyse tender opportunities, extract requirements into compliance matrices, plan and draft responses grounded in verified evidence, and protect procurement integrity, confidentiality and fairness.

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Upcoming · CAQA AI AcademyLevel 2

AI for Data Analytics and Business Intelligence

Enable staff to use AI to frame analytical questions, prepare and check data, explore it with spreadsheets, SQL and Python, build honest visualisations, forecasts and dashboards, and validate and communicate insights that decision makers can trust.

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Upcoming · CAQA AI AcademyLevel 2

Building AI Assistants Without Coding

Enable non-developers to design, configure, test, deploy and maintain safe, useful AI assistants in no-code platforms, with well-designed instructions, curated knowledge, controlled integrations and human approval where it matters.

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Upcoming · CAQA AI AcademyLevel 5

AI Strategy and Digital Transformation

Enable executives to set an AI strategy that creates measurable value: identify high-value opportunities, build honest business cases, redesign processes on sound data and architecture, govern AI responsibly, transform the workforce and implement through disciplined pilots and scaling.

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Upcoming · CAQA AI AcademyLevel 3

AI Procurement for Government

Enable government buyers to define AI requirements, test vendors, protect procurement integrity and agency data, and contract for AI that remains safe, lawful and good value across its life.

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Upcoming · CAQA AI AcademyLevel 4

AI Accountability in Government

Equip government leaders and assurance professionals to design and test an accountability system for AI: clear responsibilities and decision rights, real transparency, reconstructable audit trails, effective complaints handling and readiness for independent review.

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Upcoming · CAQA AI AcademyLevel 4

AI Governance in Healthcare

Equip health organisations to govern clinical and administrative AI safely: classify tools, build governance into clinical governance, validate locally, protect patient privacy, assign accountability and monitor AI across its life.

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Upcoming · CAQA AI AcademyLevel 4

Clinical AI Risk Management

Equip health service staff to assess, control and monitor the clinical risks of AI tools across their life cycle, from validation before use to incident response and ongoing evaluation.

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Upcoming · CAQA AI AcademyLevel 3

Patient Privacy and AI

Enable health organisations to protect patient privacy when they use AI, from consent and data sharing to security, secondary use and breach management, and to complete a health AI privacy impact assessment.

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Upcoming · CAQA AI AcademyLevel 4

AI Risk in Financial Services

Equip financial services professionals to identify, assess and control the risks of AI across model risk, credit, customer outcomes, fraud and operational resilience, in line with Australian regulatory expectations.

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Upcoming · CAQA AI AcademyLevel 3

Algorithmic Decision-Making

Enable organisations to design, govern and review automated and algorithmic decisions about people so that they are lawful, explainable, fair, contestable, appropriately supervised and properly recorded.

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Upcoming · CAQA AI AcademyLevel 3

AI Fraud Detection

Enable practitioners to understand how AI detects fraud, set and tune detection so that genuine customers are not burdened, monitor models for drift, investigate alerts properly and govern AI fraud controls so they can be reviewed and defended.

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Upcoming · CAQA AI AcademyLevel 3

AI Recruitment Governance

Enable leaders to govern the use of AI across recruitment: know what systems are in use, assign accountability, meet discrimination and privacy obligations, be transparent with applicants, keep meaningful human oversight, hold vendors to account and set it all down in a policy that works.

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Upcoming · CAQA AI AcademyLevel 4

Bias in Automated Hiring

Equip specialists to find, measure and fix bias in automated hiring systems: examine training data and labels, trace selection effects through the hiring funnel, calculate and interpret fairness metrics with appropriate caution, test systems directly, and recommend remediation that holds up.

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Upcoming · CAQA AI AcademyLevel 3

Responsible HR Automation

Enable HR and business leaders to automate HR work responsibly: design HR chatbots that give accurate, safe answers; use employee analytics without harming trust; keep performance monitoring lawful and proportionate; protect confidential employee information; and consult the workforce genuinely before and during change.

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Upcoming · CAQA AI AcademyLevel 2

AI for Legal Research

Enable practitioners to use AI tools to speed up legal research while verifying every source, citing accurately, protecting confidential and privileged information, meeting professional and court obligations, and reviewing documents defensibly.

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Upcoming · CAQA AI AcademyLevel 3

AI Regulatory Compliance

Enable compliance professionals to use AI to map obligations, monitor regulatory change, maintain compliance registers, test controls and report, while keeping accuracy, accountability and evidence to the standard regulators expect.

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Upcoming · CAQA AI AcademyLevel 4

AI Evidence and Documentation

Enable professionals to establish the provenance, authenticity and integrity of evidence in an age of AI-generated content, to keep trustworthy metadata and audit trails, and to manage the risks of AI-generated and AI-analysed evidence.

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Upcoming · CAQA AI AcademyLevel 4

AI Threats and Cybersecurity

Enable security and risk professionals to understand the main threats to AI systems, including prompt injection, data poisoning and model extraction, and to assess and control them through access control, secure architecture and monitoring.

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Upcoming · CAQA AI AcademyLevel 4

Securing Generative AI

Enable practitioners to secure generative AI applications by design: placing controls outside the model, making retrieval respect permissions, limiting what AI tools can do, protecting sensitive data across prompts, outputs and logs, testing before release, and monitoring in production, then documenting it all in a controls plan that can be assured.

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Upcoming · CAQA AI AcademyLevel 4

AI Security Testing

Enable practitioners to plan, run and report AI security testing as a disciplined, authorised and repeatable activity: scoping with rules of engagement, deriving tests from threat models, designing scenarios, testing adversarial inputs safely, measuring results credibly, handling live findings as incidents and writing reports that drive remediation.

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Upcoming · CAQA AI AcademyLevel 2

AI for Small Business

Help small business owners and staff choose sensible first uses of AI, select affordable tools, use AI in customer service, administration and marketing without creating legal or reputational problems, set simple rules that protect customers and the business, and measure whether AI is worth the money, ending with a practical adoption plan.

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Upcoming · CAQA AI AcademyLevel 2

Automating Business Operations

Enable practitioners to automate business operations reliably: mapping and measuring processes, choosing what to automate, designing workflows with sound triggers and data, building approvals that respect authority and segregation of duties, handling exceptions and failures, integrating systems securely, and monitoring performance so automation keeps delivering value.

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Upcoming · CAQA AI AcademyLevel 3

Responsible AI Adoption for SMEs

Equip small and medium enterprises to adopt AI responsibly with governance that fits their size: assess readiness, classify AI uses by risk, set acceptable use rules, buy AI tools carefully, protect privacy and train staff.

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Upcoming · CAQA AI AcademyLevel 2

AI for Schools

Help schools implement generative AI safely and purposefully, in line with the Australian Framework for Generative AI in Schools: building AI literacy, supporting teachers, protecting assessment integrity, keeping students safe, communicating with families and governing AI use.

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Upcoming · CAQA AI AcademyLevel 3

AI for Universities

Equip university and higher education leaders and staff to govern AI across teaching, research, academic integrity, student support and privacy, in line with TEQSA expectations and the Higher Education Standards Framework, and to build an institutional AI governance and academic integrity framework.

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Upcoming · CAQA AI AcademyLevel 4

AI in ISO Management Systems

Enable management system professionals to apply AI safely and effectively to document control, risk analysis, internal audits, corrective action and monitoring, and to integrate AI use into an ISO-based management system without weakening control or conformity.

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Upcoming · CAQA AI AcademyLevel 4

AI-Assisted Auditing

Enable auditors to use AI tools to plan audits, review evidence, select and analyse samples, draft findings and reports, while maintaining professional scepticism, audit principles and the integrity of audit conclusions.

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Upcoming · CAQA AI AcademyLevel 2

AI for Continuous Improvement

Enable practitioners to use AI to analyse processes, find root causes, design performance indicators, use predictive insights responsibly, and run PDCA improvement cycles with corrective action that lasts.

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