ChatGPT for Business Professionals
Enable business professionals to use ChatGPT's capabilities and workspace features effectively and safely for research, drafting, document analysis, meeting preparation, spreadsheet analysis, reporting and communication, and to turn good practice into reusable, verified workflows.
Upcoming course. LMS delivery and enrolment are not open. Release dates will be confirmed.
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Planned learning outcomes
- Explain ChatGPT's main capabilities, plan types and workspace features, and choose the right feature for a task
- Write effective business prompts and set persistent context through instructions and projects
- Use ChatGPT for research and document analysis, and verify citations and extracted information
- Draft business documents and prepare for meetings with ChatGPT, applying consent and review rules
- Analyse spreadsheet data, check calculations and turn results into reports and communications
- Apply privacy, confidentiality and verification controls, and build reusable templates and custom GPTs responsibly
- Design, test and document five repeatable workplace AI workflows