Upcoming · CAQA AI AcademyLevel 3

Responsible HR Automation

Enable HR and business leaders to automate HR work responsibly: design HR chatbots that give accurate, safe answers; use employee analytics without harming trust; keep performance monitoring lawful and proportionate; protect confidential employee information; and consult the workforce genuinely before and during change.

Upcoming course. LMS delivery and enrolment are not open. Release dates will be confirmed.

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Planned learning outcomes

  1. Design an HR chatbot that answers from approved sources and routes sensitive matters to people
  2. Set purpose, aggregation and use limits for employee analytics
  3. Assess whether performance monitoring is lawful, proportionate and safe
  4. Protect confidential employee information when HR work is automated
  5. Plan genuine workforce consultation that meets award, agreement and WHS obligations
  6. Complete an HR automation risk assessment with controls and a recommendation